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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hi @arimare, thanks for posting. Sorry to hear about the print quality on your DeskJet 3835.
1. Remove the cartridges, check that the protective tape is fully removed and reinsert them until they click.
2. Run Clean Printhead from HP Smart (https://123.hp.com) > Printer Settings > Print Quality Tools, then print a test page.
3. If a color is still missing, try a new original HP 652/664/123 cartridge (depending on your region).
If it persists, please share a photo of the test page. Let me know how it goes!
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