• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Jet Fusion 3D 4200 Printer

The PC I was using for sending prints has died.  When setting up a new PC I have found that the buildmanager software crashes when opening due to LIBEAY32.dll  - I have found that some newer intel processors have issues with this dll file.  It is part of OpenSSL and is no longer used.

 

In this thread - https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-smartstream-3d-build-manager-crashin....

 

Someone had the same issue and instead of providing a helpful response on this support forum @Sneha_01 replied that they would send a private message with instructions.  Other people are having this issue as well with no response from HP on the forums.  Why?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.