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‎10-29-2023 01:52 PM

HP Recommended
Product: HP DeskJet 4152e All-in-One Printer

I'm trying to set up the 4152e printer through HP Smart, and I'm getting an error code of EBS00P0010. I've tried multiple times including factory resets. Any ideas what might be happening?

2 people had the same question
2 REPLIES 2

‎11-01-2023 06:00 AM

HP Recommended

Hi @Mike1083,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Have you tried setting up your printer using this article? If not kindly check and follow the instructions and see how it goes. 

 

You may also refer to this document for further assistance. 

 

Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎11-01-2023 05:39 PM

HP Recommended

Hi @elohi_nr! Thanks for getting back to me. I just tried again, with a factory reset and removing the paper and ink. I went through the article you sent. In the app, everything looks good until after the printer connects to the network. After that I get a processing spinner for what feels like a long time, and then the error message. I'm at a loss here. Any other ideas would be most appreciated. Thanks again!

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