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HP Recommended
Microsoft Windows 10 (64-bit)

Removing drivers from your FTP and relying on the Windows intallation software...that was a stupid stupid idea. I'm working in the IT industry and even i had alot of issues installing the scanner (i had to search for the old software package).

 

Hp printers and driver installatio are a pain in the a$$ nowadays.

1 REPLY 1
HP Recommended

@MitzaPiza 

Hello,

HP retires drivers and support for products that are 10 years old or more since they were released.
Unfortunately, HP no longer provides drivers and support for this printer.

HP OfficeJet 4500 G510a-f: not found.

HP OfficeJet 4500 G510g-m: here.

HP OfficeJet 4500 G510n-z: here.

Concerning HP Solution Center, go to HP Solution Center doesn't open.
For the maintenance of your printer, please use HP Print and Scan Doctor.

  1. Open the HPPSdr.exe.
  2. In the HP Print and Scan Doctor app, click on Start.
  3. Select your printer, then click on Next.
  4. Wait for HP Print and Scan Doctor to load the information from your printer.
  5. Click on the Printer menu, then on Printer Services....

You want to make a shortcut on the Windows desktop of the HP Scan application, do the following:

  1. Please go to the following path:
    • C:\Program Files (x86)\HP\HP OfficeJet 4500 G510 series\bin
  2. Right click on HPScan.exe, then click on Show more options, and then on Create shortcut.

Otherwise, try the HP Smart App.

 

You may be able to scan using HP Scan Extended!


It will be installed under Start > All Programs > HP:

https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

HP Scan and Capture: You can download and Install HP Scan and Capture app from Microsoft store. Here is the link: https://www.microsoft.com/en-us/p/hp-scan-and-capture/9wzdncrfhwl0?rtc=1&activetab=pivot:overviewtab
For more information on how to use this app, refer: https://support.hp.com/in-en/document/c04675206

 

Don't hesitate to contact us in case of need.

 

Best regards,:Wink:



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