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‎09-06-2019 06:04 PM

HP Recommended
Product: Officejet 4630 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

Somehow the hostname in printer got corrupted so couldn't print. 

Didn't have the admin password so had to perform a complete reset on the printer.

Once I had reconfigured the network on the printer I had to remove the software from my computer.

Since then I have spent 4 days attempting to reinstall the full feature driver.

I have used every resource available to try and resolve the software install.

So far nothing works. I'm at the point now where I get a "unable to find core driver package" error when I try to install the printer.

Any idea's? I've followed every "remove/install" process I could find. HP Print and Scan Doctor doesn't help. Neither does basic install procedures thru Microsoft.

Need help please.

Thanks. 

CAUTION: I may not always be right, but I'll always give advice.
Kudo's gratefully accepted if I was of help to you.
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-08-2019 04:32 PM

HP Recommended

Well after reinstalling Windows 10 all is well. Took less time to reload after the reinstall than I had wasted trying to fix the error. Printer is now installed and all apps etc. are working. No further help is needed. Thanks.

CAUTION: I may not always be right, but I'll always give advice.
Kudo's gratefully accepted if I was of help to you.

View solution in original post

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1 REPLY 1

‎09-08-2019 04:32 PM

HP Recommended

Well after reinstalling Windows 10 all is well. Took less time to reload after the reinstall than I had wasted trying to fix the error. Printer is now installed and all apps etc. are working. No further help is needed. Thanks.

CAUTION: I may not always be right, but I'll always give advice.
Kudo's gratefully accepted if I was of help to you.
Was this reply helpful? Yes No
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