• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-21-2020 09:04 AM

HP Recommended
Product: OfficeJet 6100
Operating System: Microsoft Windows 10 (64-bit)

I've uninstalled the OfficeJet 6100 and deleted the drivers directory. When I start Windows, this message is displayed: "There was a problem starting c:\Program Files\HP\HP OfficeJet 6100\bin\HPStatusBL.dll. The specified module could not be found."

Nothing in regedit located this reference. How can I remove this call form the startup?

Russell Lawson

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2020 03:14 PM

HP Recommended

@Russ23229 

 

  • Error message "HP Status BL.dll” – module not found

 

Printer has been uninstalled / removed – error message persists

 

Solution provided by  ShlomiL (Paraphrased):

  • Open File Explorer (formally Windows Explorer)
  • Type (copy and paste) into the address bar and press Enter:

%appdata%\Microsoft\Windows\Start Menu\Programs\Startup

  • Delete (drag to Trash) the monitor ink alerts shortcut to the non-existing printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-21-2020 03:14 PM

HP Recommended

@Russ23229 

 

  • Error message "HP Status BL.dll” – module not found

 

Printer has been uninstalled / removed – error message persists

 

Solution provided by  ShlomiL (Paraphrased):

  • Open File Explorer (formally Windows Explorer)
  • Type (copy and paste) into the address bar and press Enter:

%appdata%\Microsoft\Windows\Start Menu\Programs\Startup

  • Delete (drag to Trash) the monitor ink alerts shortcut to the non-existing printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.