• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP 6110
Microsoft Windows 7 (64-bit)

Hi,

I tried to auto-install the printer with online searchig drivers provided in Windows7 but did not fount it.

Please help me with the driver!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Adymal,

 

I read your post. Thanks for the update. it is great to hear from you again. There is more to it than meets the eye.

 

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon.

 

Thanks and have a great week ahead.

 

 

 

DavidSMP
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

I understand that is no driver for this printer for W7 x64 ? 

HP Recommended

@Adyma,

 

A warm welcome to the Hp community and a good day to you. I have reviewed the post. Great observations and terrific diagnosis of the issue. Kudos to you there. You nailed it the full feature software drivers are not there for Windows 7.

  • Did you try the Windows built-in drivers?

Please check this link: http://support.hp.com/in-en/document/c01796879 and follow direction from the link to install the Windows built-in drivers for the printer. There is an associated YouTube Video on how to do it.

 

This should let you print from the computer. If you don't find the built-in drivers, then you could use this link to locate HP Deskjet 990c drivers by following the same steps and instead of searching for drivers of your printer model try to locate the 990c drivers and install them. They work like a charm and are the generic universal printer drivers for several HP computers.

 

Good luck and keep me posted about the developments. If this helps, please mark this as Accepted Solution as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

DavidSMP
I am an HP Employee

HP Recommended

Hi,

Many thanks for your interest for answer me.

I tried this method before writing here, I'm not a novice in this stuff, but I never met this situation (Windows does not automatically recognize and i didn't find on the internet the specific driver).

So the firt issue is not working (automatic recognition).

And the second, I tried to find the HP Deskjet 990c drivers but there are no drivers for W7, it says the same "Install the HP Printer Driver and Software provided within your operating system."
I think it should exist an dedicated driver for my printer...

Thank you in advice.

HP Recommended

@Adymal,

 

I read your post. Thanks for the update. it is great to hear from you again. There is more to it than meets the eye.

 

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon.

 

Thanks and have a great week ahead.

 

 

 

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.