HP 6950

[D-v_8]

My HP 6950 has an error code XOX1999CE7 how do I fix it?

[A_Gayathri]

Hi @D-v_8,

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

The error code "XOX1999CE7" you provided for your HP 6950 printer doesn't correspond to a standard HP error code format. Generally, HP printers display error codes in alphanumeric format, such as "0x..." followed by a series of alphanumeric characters.

Here are a few steps you can take to troubleshoot the issue:

Restart the Printer: Turn off the printer, unplug it from the power source, wait for a couple of minutes, and then plug it back in. Power it on and see if the error persists.

Check for Paper Jams: Make sure there are no paper jams or obstructions inside the printer. Even a small piece of paper can cause errors.

Update Firmware/Software: Ensure that your printer's firmware and software drivers are up to date. Sometimes, outdated firmware can cause errors.

Check Ink/Toner Levels: If you're using ink cartridges, check if they have enough ink. Low ink levels can sometimes trigger error messages.

Reset the Printer: Try performing a factory reset on your printer. Instructions for this can usually be found in the printer's user manual or on the HP support website.

I hope this helps. 

Take care and have a good day.

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