• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Photosmart 7525 printer
Microsoft Windows 10 (64-bit)

I recently changed to a wireless motem/router through a provider. The printer recognizes the router but won't connect. I've tried to hardwire it too but it won't print with USB either. I've tried Pin and Push - won't connect. I've printed the configuarion and the network reports. I get that the "WPA security passphrase configured on HP priinter does not match your wirless router setting". Solution: Run wireless setup Wizard and reenter the passphrase. I've done that several times still will not connect. I am able to connect my computers, tvs, and all other devices. Just the printer won't connect. I'm not real computer saavy either. HELP!!  It was working fine with my prior router. 

1 REPLY 1
HP Recommended

Welcome to the HP Support Community  @oldthang 

 

HP Printers - No Connection after Router or Wi-Fi Settings Change:

 

https://support.hp.com/us-en/document/ish_1736500-1626554-16 

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.