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‎08-23-2021 09:20 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When I print A3 from either AutoCAD or a PDF of an AutoCAD drawing the horizontal lines are all jagged.

 

I have run through HP Print and Scan Doctor 5.6.1 and I have manually removed drivers and then reinstalled through HP Smart but it doesn't fix the issue.

 

It will print fine at A4

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2021 10:27 AM

HP Recommended

Hi,

This is common due to using a class driver, please follow HP Easy Start below, be sure to select the HP Basic or Full Feature Software option and complete the installation, then check for any difference:

https://ftp.hp.com/pub/softlib/software13/printers/COL96741/HPEasyStart_13_2_5.exe

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-23-2021 10:27 AM

HP Recommended

Hi,

This is common due to using a class driver, please follow HP Easy Start below, be sure to select the HP Basic or Full Feature Software option and complete the installation, then check for any difference:

https://ftp.hp.com/pub/softlib/software13/printers/COL96741/HPEasyStart_13_2_5.exe

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-24-2021 02:18 AM

HP Recommended

Yes, thank you that sorted it

Was this reply helpful? Yes No
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