-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 8025 Office Jet Pro setup... bypass missing Setup Cartrid...

Create an account on the HP Community to personalize your profile and ask a question
01-14-2022 01:47 PM
I bought an HP 8025 Office jet Pro and it is missing the setup cartidges. How can we bypass this because we cannot take the printer back and cannot find the cartridges anywhere.
Solved! Go to Solution.
Accepted Solutions
01-14-2022 02:02 PM
Hello,
Unfortunately, we cannot override the configuration ink cartridges during the first start-up.
Please follow the steps in the HP document on the right: A 'Use SETUP Cartridges' Error Displays.
- If SETUP or Instant Ink Ready cartridges did not ship with the printer, return it to the retailer. SETUP cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits.
Ink cartridge information for HP OfficeJet Pro 8020, 8020e, 8024e, 8025e, 8028e, 8030, and 8030e All-in-One printers.
HP OfficeJet Pro 8020 and 8030 All-in-One cartridge numbers:
United States and Canada | Europe, Middle East, and Africa | Latin America | Asia Pacific |
910 and 910XL Black 916XL Black 910 and 910XL Cyan 910 and 910XL Magenta 910 and 910XL Yellow | 912 and 912XL Black 917XL Black 912 and 912XL Cyan 912 and 912XL Magenta 912 and 912XL Yellow | 914 and 914XL Black 918XL Black 914 and 914XL Cyan 914 and 914XL Magenta 914 and 914XL Yellow | 915 and 915 Black 919XL Black 915 and 915XL Cyan 915 and 915XL Magenta 915 and 915XL Yellow |
Don't hesitate to contact us in case of need.
Best regards,
01-14-2022 02:02 PM
Hello,
Unfortunately, we cannot override the configuration ink cartridges during the first start-up.
Please follow the steps in the HP document on the right: A 'Use SETUP Cartridges' Error Displays.
- If SETUP or Instant Ink Ready cartridges did not ship with the printer, return it to the retailer. SETUP cartridges cannot be purchased from retailers and are available only in the box with a new printer or with some replacement printhead kits.
Ink cartridge information for HP OfficeJet Pro 8020, 8020e, 8024e, 8025e, 8028e, 8030, and 8030e All-in-One printers.
HP OfficeJet Pro 8020 and 8030 All-in-One cartridge numbers:
United States and Canada | Europe, Middle East, and Africa | Latin America | Asia Pacific |
910 and 910XL Black 916XL Black 910 and 910XL Cyan 910 and 910XL Magenta 910 and 910XL Yellow | 912 and 912XL Black 917XL Black 912 and 912XL Cyan 912 and 912XL Magenta 912 and 912XL Yellow | 914 and 914XL Black 918XL Black 914 and 914XL Cyan 914 and 914XL Magenta 914 and 914XL Yellow | 915 and 915 Black 919XL Black 915 and 915XL Cyan 915 and 915XL Magenta 915 and 915XL Yellow |
Don't hesitate to contact us in case of need.
Best regards,