HP 8710 printing blank pages

[MWJMKO]

My HP 8710 has now started printing blank pages

[VikramTheGreat]

Hi @MWJMKO,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP OfficeJet Pro 8710 is printing blank pages on Windows 11, please try the steps to resolve the issue:

1. Check Ink Levels

• On the printer touchscreen:
  • Tap the Ink icon or go to Setup > Ink Levels
• Make sure none of the cartridges are empty.

2. Run Printhead Cleaning

• On the printer:
  • Tap Setup (gear icon) > Printer Maintenance > Clean Printhead
• Repeat up to 2–3 times if necessary.

3. Print a Diagnostic Page

• Tap Setup > Reports > Print Quality Report
• Check if any colors or black ink are missing or faint.

4. Remove and Reinsert Cartridges

• Take out all ink cartridges.
• Inspect for:
  • Plastic tabs left on cartridges
  • Dirty or blocked cartridge contacts
• Gently clean contacts with a lint-free cloth, then reinsert.

5. Power Cycle the Printer

• Turn off the printer
• Unplug it for 60 seconds
• Plug it back in and restart

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support