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HP Recommended
HP 8720 Printer
Microsoft Windows 10 (64-bit)

I, for one, cannot wait NEVER to purchase another HP printer. The audacity to “upgrade” the firmware to require only HP toner and not allowing 3rd party or refilled toner carts is beyond reproach. As a 25+ year user of HP products, I will now search out a competitor for my personal, and my business’s needs. I will advise any and all who ask my recommendation to select a brand other than HP for their needs, as well as the numerous trade organizations, business groups, and family and friends. 
What a total embarrassment, HP. Shame on you. And, before you tell me this was a change for end user security, I’ll call BS early on that. 

1 REPLY 1
HP Recommended

@SDH_5815, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

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TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.