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‎07-15-2024 07:34 AM

HP Recommended

I received my son's HP 9012 printer.  Upon plugging it in the printer goes directly to a screen which is asking me to do a print head alignment.  I have no other option available except for the alignment.  Once i hit continue the printer goes a a blue screen and displays B8156B0C.   I have powered down several times and have also removed and re-inserted the print cartridges.   Looking for some help.    Thanks

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1 REPLY 1

‎07-15-2024 09:19 AM

HP Recommended

My apologies - the printer is an HP 9015

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