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‎02-13-2026 07:28 AM - edited ‎02-13-2026 07:29 AM

HP Recommended
  • I  cannot reinstall  my HP OfficeJet Pro 9122e after some Windows 11 update and that on two systems.
  • I experience installation hangs and the printer disappears on two systems.
  • I use HPEasyStart-16.2.4-OJP9120_58_2_1857_Webpack for the incomplete installation.
  • Firmware is up to date, relating to the related web site.
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2026 09:10 AM

HP Recommended

Solution found alone.

I use HP Smart from Microsoft store instead of the installation program found on the HP Web which was not working.

Printer is OK now

View solution in original post

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1 REPLY 1

‎02-13-2026 09:10 AM

HP Recommended

Solution found alone.

I use HP Smart from Microsoft store instead of the installation program found on the HP Web which was not working.

Printer is OK now

Was this reply helpful? Yes No
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