HP And Smart Print Apps

[tightpurchaser]

I have both Mac Monterey and Windows 11.  My HP EliteBook has Windows 11.  However, on Windows 11 these apps have less functionality than on the Mac.  The HP allows one to switch back to Smart Print, which on my PC looks like it hung during installation.  Login wasn't possible on either app.  It would open a webpage in Edge.  Both the app and the page would say, "Try Again."  Are there updates available that work better than the ones I have?  Besides the notebook, I have a Deskjet 3630 connected to the HP.  The Smart Print only shows the Deskjet.

[Dragon-Fur]

@tightpurchaser 

Welcome to the HP Community --

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@tightpurchaser wrote:

I have both Mac Monterey and Windows 11. 

My HP EliteBook has Windows 11. 

However, on Windows 11 these apps have less functionality than on the Mac. 

The HP allows one to switch back to Smart Print, which on my PC looks like it hung during installation. 

Login wasn't possible on either app. 

It would open a webpage in Edge. 

Both the app and the page would say, "Try Again." 

Are there updates available that work better than the ones I have? 

Besides the notebook, I have a Deskjet 3630 connected to the HP. 

The Smart Print only shows the Deskjet.

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Sounds like a mess.

I am sorry for that.

I have both HP App and HP Smart installed and -- at least for the moment -- they are both working.

Sorry, no -- there is naught else in terms of "better" or "different" downloads.

If the one or both of the applications are installed,

Perhaps try the following:

Reset the HP App / HP Smart application(s).

If the Reset is not enough on its own, add the Uninstall / Reinstall.

HP_App_Reset_App_1

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