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‎06-29-2025 12:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I open the box on this printer that has been sitting around unused, new in box. Can't get it hooked up my PC. HP has "retired" the drivers for this printer, so can't use USB hookup. Tried Ethernet hookup with old AT&T router...no dice. Should I try the Wireless LAN method using 802.11 router? MY OS is Windows 10 Version 22H2 x64. Help pls! thx RB

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1 REPLY 1

‎07-01-2025 11:11 AM

HP Recommended

@rbdowntown, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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