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- HP Click printing software error

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02-10-2023
07:55 AM
- last edited on
02-13-2023
05:31 AM
by
JessikaV
Hello,
we use hp click software to send large format pdfs to our hp designjet printers
for years all worked fine , but now on now 3 pcs out of 40 , when using hpclick, first the printer disconnects, then the pc disconnects from network (wired) and the computer must be restarted to become reconnected again. whe tried to figure out differences betweeen the workstations where it continued to work fine and the other ones , but we found nothing in particular ( the same windows version, antivirus, network drivers and so on). Any suggestions?