• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎10-07-2026 08:50 AM - edited ‎10-07-2026 08:55 AM

HP Recommended
Product: HP Color Laser 150nw

Hi. I wanted to log into the admin area on my printer's web page, but it seems none of the (rarely) documented credentials are working. I saw a bunch of threads here, but none of them worked out for me. I have bought the printer new in 2020 and can't recall I ever used (and hence set) those credentials.

Also the HP Smart app is not working and showing an error when navigating to the settings page, while it shows the correct toner info.

I did a factory reset as instructed, which didn't solve the issue. Also, I did a firmware upgrade using netcat on the 9100 port, which was successful, but still didn't affect the credentials.

Is there any way to find or reset that password?

I heart there's a way to perform an NVRAM reset of the printer, but the instructions are not public. Can anybody help me out here?

Thank you in advance!

Category:
Reply
1 person had the same question
1 REPLY 1

‎10-07-2026 09:22 AM

HP Recommended

Me too I try All Ways nothing works

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->