HP Color Laser MFP 170 Printer series - reset to factory settings, reset EWS password

[Jay_G24]

@bugbunt

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[GMsoft]

Hi,

I have  the same issue. I bought a brand new MFP 179fnw but I can't login in the web interface.

I tried using 'admin' with an empty password and all sorts of combination.

Can you provide me the instruction to do a reset of the password ?

Thanks !

[TedTester]

Hello Jay_G24 (HP-Community),

we have the same problem … after the first start (by installing a brand new HP CL MFP 179fwg) we can't login at the web-interface. We've tried using the "correct" ID (admin) with an empty password and (of course) many sorts of other combinations.

At least we've installed the latest firmware-update, but the login-problem is still there.

Unfortunately, all manuals from HP don't help really by solving this topic !?

Can you offer me support with the bizarre Login- or Password-Problem?

Thank you very much in advance! 🤓

[Jay_G24]

@TedTester

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Nico_g77]

Hello, I have exactly the same problem. I am unable to login as administrator in the web server in my just out the box MFP178nw.

SN is CNB1N1J34Z

PN is 4ZB96A

Could you please send me the right procedure?

Thank you.

[Jay_G24]

Hi @Nico_g77

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[TedTester]

Helli ShlomiL, 

I think we‘ve the same problem after installing the new MFP 179 for the first time. 

The EWS/SWS-Passwort (ID = admin) seems to be not correct! We tried many other combinations, but nothing fits.

Another step (Clearing Parts via Tech-Menu/Tech-Setup) also shows no reaction. The Password (or ID?) in EWS/SWS (web-interface) is always wrong! 

We‘ve restarted the device many times. 

Can you show us a procedere for a total reset? Or do you know another ID / Passwort for login at EWS/SWS on a new printer like MFP 170 series? 

Thank you for your answer ...! 😉

[GMsoft]

Indeed it's exactly the same problem here.

I have opened a case with HP support and I'm waiting for feedback.

[KevinDiepenmaat]

HI, I have the same issue, my model is an HP Color Laser MFP 179fnw. i just unboxed it today and i am unable to login with any combination i tried.

[KevinDiepenmaat]

Could you help me, i've got the same issue.

type: MFP179fnw

Serial: [edited]

PN:4ZB97A