HP Color LaserJet Enterprise M553 unsupported bundle

[Xaris31]

I'm facing a problem with HP Color LaserJet Enterprise M553.

3months ago i had an error after printer restart, the error was 99.39.64. eMMC Nonfunctional. I contact the HP support office and recommend me to replace the eMMC, which was not available and ordered from the official reseller. Yesterday, finally came the replacement, but during the firmware installation process, I receive the error "USB thumbdrive option: "Download Error. Unsurppoted bundle". I contacted once again th HP support office, after i've searched the internet for an older version of firmware (I thought, it could resolve the problem), and their answer was, that they don't have an older version and i should send the printer to the hp service center (500km away and God knows how much time i should wait for the repair and if they repear the problem). I tried the Format Disk option & partial clean option (i've read in forums that could help) but still, no solution. Any ideas?

[Valsimot · Accepted solution]

Have you tried with a different USB drive to update firmware?

[Xaris31]

Thank you for your advice. I've read that the usb stick should be version usb 2, and i had only one of this kind. I used a usb 3 and it worked. Problem solved.