• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

When having installed the software for my printer initially, even an IT expert could not get my desktop to work along with the printer. Not easily, but my laptop is at least working with the printer, finally. This is nonsense!! What is so difficult about connecting a desktop physically (with a cable) and getting it to work? 10 years ago I connected the two devices and the computer downloaded the driver automatically and everything was working fine. Why do you complicate our lives? For a lot of money of course. My portable HP 250 was working okay with the same laptop until now, but after I have installed the M183fw, my HP 250 can no longer connect, I just cannot use it (parallel with the color printer). Otherwise, it takes 36 seconds for my laptop to print a single page pdf document (just to start printing! Note: it is thinking about the task for over 30 seconds each time I print a pdf). With the HP I purchased in 1993 the same task took about 3 seconds! I am aware something is not set properly, but for God's sake, if an IT person cannot install it properly, how do you expect me to do the task myself at home, being a medical doctor? 

1 REPLY 1
HP Recommended

Hi @FHampel.

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps.

 

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.