HP Color LaserJet Pro M281 printer - 'Resend upgrade' error or all control panel lights blink

[Mohammad1994]

HP Color LaserJet Pro M281 printer series: Printer stops responding and a Resend upgrade message displays on the printer control panel during the firmware upgrade. i need solution for this issue 

[Nal_NR]

Hi @Mohammad1994,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform an NVRAM Reset.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Mohammad1994]

i try it but still im facing same issue, its not resolved

[Nal_NR]

Hi @Mohammad1994,

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[waxdog]

I've had the same problem since HP bricked my M281cdw with bad firmware in October (it seems this has taken down their entire install base except for users smart enough to disable firmware upgrades).  When will a working firmware build be posted? 

 HP Support has been promising one for weeks, but has lost all credibility with customers [1].  HP support is charging their customers $90 to discuss the possibility of repairing the damage HP has inflicted.  This has been the worst customer service experience of my life and is effectively a ransomware attack.   

[1] https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Resend-Upgrade-Error/td-p/8...