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Locked

‎04-30-2023 02:14 PM

HP Recommended
Product: HP Officejet Pro X476dw Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

Printer stopped automatic duplex printing on my new Windows computer.

Windows version 10.0.19045.2846.
My Windows driver only shows manual duplex printing.

Earlier Windows computers did not give me this problem: auto duplex worked fine.

Tried printer factory reset, and reinstalling driver but that did not work.

From my Mac auto duplex works fine.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-30-2023 02:35 PM

HP Recommended

Refer to this KB article for some steps to try: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Duplex-printing-option-missing/ta-p/8451493

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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1 REPLY 1

‎04-30-2023 02:35 PM

HP Recommended

Refer to this KB article for some steps to try: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Duplex-printing-option-missing/ta-p/8451493

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
Was this reply helpful? Yes No
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