HP Customer Support site is temporarily unavailable / Error 500

[czezz]

Hi everyone,

I am trying to download latest drivers for: HP LaserJet 3055 All-in-One Printer

That should be under that link: https://support.hp.com/us-en/drivers/hp-laserjet-3055-all-in-one-printer/1161389

Sadly, the moment after this page is opened i am redirected to page telling:

I tried different browsers (including Priv/Incognito mode) and different computers for days.
Is HP aware of this situation?
Can anyone help, please?

[Dragon-Fur]

@czezz 

The site "works for me" -- I realize that doesn't actually solve your problem accessing the site.

No, HP is not generally aware of individual failures to access the device or printer support pages.

Software & Drivers

Software and Drivers for HP LaserJet 3055 All-in-One Printer  

Try clearing all HP entries from your cookies / cache.

Consider rebooting your computer -- possibly, too, the router that controls your network.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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product support page! HP LaserJet 3055 All-in-One Printer  

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[czezz]

Hi @Dragon-Fur,

Thank you for your reply.

I tried everything on many PCs, different OSes, different ISPs, clean browsers, priv/incognito modes - nothing worked.

However, once by luck i managed to open that page by changing geo-location in link from "us-en" to "pl-pl" i think.
I managed to download latest drivers: upd-pcl6-x64-7.1.0.25570.exe

Since then it doesnt work anymore. I see again Error 500 (i managed to download the drivers though)

[Dragon-Fur]

@czezz 

You are welcome.

Having managed to download the package - are you good, then?

If you wish to do so, Restart the router that controls your network.

All else tried and aside,

Minor response delays can result in the "not found" message.

Perhaps there is something going on with the servers, perhaps regional.

?

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[JLemay]

Hi Czezz,

I don't have a solution for you, but I just wanted to add my voice to yours as I'm having the exact same issue, but for a different printer (any printer in fact). I briefly see the page of my printer, then the same message the you appers.

It's being about a month since that issue started.

I tried your method of changing the geolocation, but it didn't work for me.