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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Hi.


I am trying to use a compatible cartridge number for my HP DeskJet 2130 All-In-One but the black and tricolor lights keep blinking, and I notice that I need to regionalize.

Any assistance?

3 REPLIES 3
HP Recommended

Hi @turksss 
 
Welcome to the HP Support Community!

Thanks for reaching out!

 

I understand how it can be when your HP DeskJet 2130 is not recognizing the cartridges and the black and color lights keep blinking. Dont worry I'll be glad to help.

A cartridge regionalization issue can occur when cartridges purchased in one country or region are installed in a printer that was originally set up in a different country or region. The printer will accept cartridges that match its current regional settings.

To better assist you, could you please let us know:

  • Which country was the printer originally purchased and set up in?
  • Which country are you currently using the printer in?
  • Are you using genuine HP cartridges or compatible cartridges?
  • What are the cartridge numbers you are trying to install?

Once we have this information, we can check whether a regionalization reset may be required and guide you through the next steps.


 

I'm an HP Employee.


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HP Recommended

Hi.

It was purchased and is being used in Ghana. All the cartridges are genuine HP cartridges. I was always using 63, but the new ones from Germany are 302 and 304. 

HP Recommended

Thank you so much for your response @turksss 

 

Could you please confirm if you have moved from Ghana to Germany so that we can assist you accordingly?

Also, please check the image below for the right cartridge number according to the country.

 

Have a great day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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