HP DeskJet 2630 prints in colour from my Mac but only in black and white from iPhone

[JPeck360]

I have recently purchased a HP DeskJet 2630 and was able to print in both colour and black and white using my iPhone.

In the past 48hrs I have been unable to print in colour from my iPhone however I am still able to print in colour from my Mac.  As such I can conclude  that there is nothing wrong with the print cartridges and have also uninstalled and reinstalled the HP Smart app on my iPhone.  Not sure what do next to try and be able to print directly from my iPhone?

Any support would be hugely appreciated

Many thanks

James

[TEJ1602]

@JPeck360, Welcome to HP Support Community!

Try using the AirPrint feature to print. Here is how you do it-

Print documents, photos, and webpages using AirPrint.

1. Make sure the printer is turned on, ink cartridges are installed, and plain paper is loaded in the main tray.

2. Open the item you want to print, and then tap the Share icon  or  .

3. Tap Print or the Print icon  to open Printer Options.

4. Tap Select Printer to select your printer.

5. Change any of the following print job settings. Available settings vary depending on the app you are printing from, the print job type, and your printer.

   • Paper: Make any paper size changes on the printer. AirPrint automatically detects the paper size loaded in the printer or the size selected on the printer control panel. If the detected size is different than the paper in the tray, an error might display asking to confirm the size.

   • Number of copies: Select how many copies you want to print.

   • Black & White: Select to print in grayscale. This option only displays for color printers.

   • Double-sided printing: Print on both sides of the paper for certain file types.

   • Page range: Select specific pages within a document or webpage to print.

   

Hope this helps! Keep me posted. 

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