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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP DeskJet 2710e All-in-One [EWS password reset]

Create an account on the HP Community to personalize your profile and ask a question
02-08-2023 05:19 AM
Hello Damian25,
Those steps are the only way to reset the device, and if that isn't working, it could be due to hardware malfunction,
I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Excellent Day.
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,