• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-12-2022 04:29 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I just purchased an HP DeskJet 3700 All-in-one series printer and when i try to print anything trom the internet ,i.e., my bank statement,  it wants to save the document instead of printing it.  I can print any of my spreadsheets witjhout any problems.  I have tried resetting the printer by shutting it off and restaring my PC.   When I go to the advanced printer settings and look for a driver for this series it does not appear under the HP listings.  Any suggestions?

Category:
1 REPLY 1

‎11-13-2022 01:39 AM

HP Recommended

Hi @LGW50 ,

Please install the next driver:

>> DeskJet and Ink Advantage 3700 - Installation Software Basic Driver

Basic_Webpack_x64-40.16.1234-DJ3700_Basicx64_Webpack.exe

 

* Click YES button  to say thanks, 

* Click Accepted Solution if the question is answered.

...

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.