HP DeskJet 4670 region reset

[Daniel544]

**Subject: Request for Regional Reset — HP DeskJet Ink Advantage 4678**

I own an HP DeskJet Ink Advantage 4678 printer purchased in China, which is configured to use original HP 680 ink cartridges. I currently reside in Argentina and need to use original HP 664 ink cartridges.

My printer is connected via USB to a computer running Windows 11. I have accessed the “Reset Device Region” screen in HP Smart, which requires a reset code provided by HP Technical Support.

I have found cases published in HP’s own support community in which HP representatives confirmed the availability of the regionalization reset procedure for the DeskJet Ink Advantage 4670 series, including models 4675 and 4678.

I kindly request that my case be reviewed and that you inform me whether an authorized procedure is available to change the region of my printer. If the support team in Argentina is unable to perform this procedure, please direct me to the appropriate support center or department authorized to do so.

**Product Number:** F1H97-64002

The serial number will be provided privately through an official support channel.

Thank you for your assistance.

[BeemerBiker]

I notified the moderator of the problem. Some of the new HP printers allow the owner to change the region code without assistance. Look in the User Manual for details including how many changes you are allowed. If you have an older printer that does not describe the regionalization process then expand the spoiler below and wait for an agent to help you.

Spoiler

Changing the region code can be difficult.

When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.

I read that only 2, 3 or 4 region changes are allowed. It depends on which AI bot I ask.

You may need WhatsApp to work through the region reset procedure.

In any event you need to do the following:

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges (toners) either from the region/country from where the printer was purchased originally or, the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart or the HP App is installed.
6. If the printer is not under warranty, then the ink cartridges or toners need to be in the warranty period.

How do I find my printer's region code?

Spoiler

Method 1: Print a Printer Status or Configuration Report
Many HP printers include the region on one of their internal reports.
• Print a Configuration Report or Printer Status Report.
• Look for entries such as:
1. Region
2. Regionalization
3. Country/Region
4. Market
Some models list a numeric region code (such as 1, 2, 3, etc.), while others list a geographic region (North America, Europe, Asia Pacific, etc.).

Method 2: Embedded Web Server (network printers)
If the printer is connected to your network read this.
Some business models display the regional information there.

Method 3: Read the cartridge error
If you receive a message like:
"The indicated cartridges are not intended for use in this printer."
that usually means the cartridge belongs to a different regional market than the printer.

How to find what ink cartridge your HP printer Uses: Complete Guide