HP DeskJet Ink Advantage 2600 All-in-One Printer

[pramce]

I have a HP DeskJet Ink Advantage 2600 All-in-One Printer, while on standby connected to my wifi router, its suddenly print several printer report even though no laptop/device print it. How to solve this problem, its waste my ink and paper.

Thank you 

[sandytechy20 · Accepted solution]

@pramce

Welcome to the HP support community.

I understand that your printer is printing reports in standby mode, I am glad to assist you.

This seems to be a driver issue, follow these steps to fix the issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download.

Update the printer firmware

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

[pramce]

Hi,

I don't think its driver problem, since my mac and windows laptop isn't online, all in shutdown mode, but the printer still print report.

Thanks

[sandytechy20]

@pramce

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.