• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Hi,

I have an HP DeskJet Ink Advantage 4535 printer and am trying to perform a cartridge regionalization reset.

I followed the instructions that I found in other HP Community posts. After opening the Estimated Ink Levels window and pressing Shift + Ctrl + Right Click, the printer/software prompts me to enter a reset code.

I understand that this reset code must be provided by HP Support or an HP moderator and is unique to the printer.

Could an HP moderator please assist me with obtaining the required regional reset code and any further instructions needed to complete the process?

Thank you.

printer description: Screenshot (71).pngScreenshot (70).png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you for sharing the details.

We have sent you a private message.

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Shafi6196,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.
 

To perform a printer region reset, you need to meet the following conditions:


1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer's full-feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it.

4. Make sure the HP Smart App is installed too.


Do keep me posted.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

point no. 2,3, and 4 done. Unfortunately, I am unable to complete Point No. 1 because I have lost my USB cable and have not purchased a replacement yet. Would it be possible to skip this step?

HP Recommended

Thank you for sharing the details.

We have sent you a private message.

To access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile, and send me a private message with the serial number, because we value your privacy.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.