HP DeskJet Plus 4120 drivers for Windows 10 x64

[EFenek]

When purchased, my HP Deskjet Plus 4120 worked well via Wi-Fi both from PC and cell phone.

After a few months it no longer works from a PC, while from a mobile phone it prints correctly.

I have tried cleaning and reinstalling everything several times but without success. Even "Print and Scan Doctor" doesn't solve anything.

In detail, HP Smart communicates correctly with the printer because it shows for example the ink level, but Windows fails to install the driver (it shows the "printer not installed" warning).

Can anyone give me the direct link to the printer and scanner drivers?
Thank you.

[The_Fossette · Accepted solution]

@EFenek

I reviewed your post and I understand that you are facing issues printing from your printer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you root uninstall the printer and then reinstall it and check whether the issue is resolved.

Here is how it is done.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer software from the below link.

http://hp.care/2nikIQ9

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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