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‎01-24-2022 06:47 AM

HP Recommended

I have bought HP Deskjet plus 4120 printer scanner today but unable to use. cannot connect to scan. Have created an hp account but cannot log in - giving error code UA_500_EB000A9905. 

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50 people had the same question
3 REPLIES 3

‎01-31-2022 12:09 AM

HP Recommended

Hi Paul,

 

Do you have any updates on the issue? I have the exact same problem on my end so hoping you stumbled upon a solution!

 

Thanks

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‎01-31-2022 01:16 AM

HP Recommended

So many people have the same question and still no action has taken place by HP. Their product is a complete trash!!!

5 people found this reply helpful
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‎01-31-2022 01:49 AM

HP Recommended

I am wondering - maybe one has to log into Windows with a Microsoft account?

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