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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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HP Recommended

Hi again. Yes, I also saw it, but decided not to give up on it and try different ways. I have the last Mac air with the last version of iOs. And now I can print, just follow the steps.

HP Recommended

Just the main thing is to choose in "Use" this: HP DeskJet Ink Advantage 2540 All-in-One

HP Recommended

Great, will go ahead, and will keep you posted here. Many thanks again

HP Recommended

Hi, I have now tried your steps - unfortunately in the 'Use' box no 2540 All-in-one option is visible beside the 2300 series - only one other HP option: "HP LaserJet Series PCL 4/5". I clicked on this - no joy.

 

I wonder why you can see something different from me? Any ideas?

 

Many thanks again for your time and assistance, have a nice Sunday

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