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‎01-17-2021 11:34 AM

HP Recommended
Product: MacOS Big Sur

Hey, I can't download the right hp driver for my macOS Big Sur 11.1 

 

What can I do?

Thanks for the help

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2021 07:40 AM

HP Recommended

I managed to make it work with Big Sur 11.1 by downloading this software directly from the apple site:

https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US 
i suggest to everyone to download this, it works!

Elena 🙂

View solution in original post

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2 REPLIES 2

‎01-17-2021 09:59 PM

HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If HP Easy Start cannot complete your printer installation, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎01-20-2021 07:40 AM

HP Recommended

I managed to make it work with Big Sur 11.1 by downloading this software directly from the apple site:

https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US 
i suggest to everyone to download this, it works!

Elena 🙂

Was this reply helpful? Yes No
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