HP Deskjet 2512 wont install on win11

[LeeBee01]

Can't install Deskjet 2512 on Windows 11.

Hangs computer after install.

Using Full_Webpack-1320-DJ2510_Full_Webpack.exe as installer.

Must uninstall this installer/driver and re-boot in order to use win11 .

Can use default windows included printer driver for DeskJet 2510 Series printer with no problem 

Need to be able to use Scanner as well.  Scanner and  Full_Webpack-1320-DJ2510_Full_Webpack.exe installerworked on Windows 10 on same machine but not Windows 11

Any help is appreciated.

Lee

[Gaya1239]

Hi @LeeBee01 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're encountering compatibility issues with the HP Deskjet 2512 printer driver on Windows 11. 

Here are a few steps you can try to troubleshoot and resolve the problem:

• Update Drivers: Ensure that you have the latest drivers compatible with Windows 11 for your HP Deskjet 2512.Update the firmware on an HP printer
• Compatibility Mode: Try installing the printer driver in compatibility mode. Right-click on the installer (Full_Webpack-1320-DJ2510_Full_Webpack.exe), select "Properties," go to the "Compatibility" tab, and check the box for "Run this program in compatibility mode for," then choose the appropriate Windows version (e.g., Windows 10). Apply the changes and try installing again.
• Clean Installation: Completely uninstall the printer driver and software from your system. Then, reinstall it using the latest drivers available from the HP website. Make sure to follow the installation instructions carefully.
• Alternative Drivers: As you mentioned, the default Windows-included printer driver works fine for printing. You can continue using this driver for printing purposes and look for separate scanner drivers compatible with Windows 11 to enable scanning functionality.Update the firmware on an HP printer

Refer to this document: HP Deskjet 2512 All-in-One Printer user manual 

I hope this helps. 

Take care and have a good day.

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