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HP DeskJet 2720e All-in-One Printer

I've just spent the past two hours trying to set up my printer with WiFi connecting to my Android phone. I get as far as Step 4, where it supposedly finishes connecting and get a really helpful message telling me they were unable to complete set up and to try again later, no further information than that. The error code:  EBS00P0010 also shows. I'm so disappointed in this product  so far - just wanted something I could plug in, set up and then print from, but nothing has been simple and I'm seriously considering just sending it back!

1 REPLY 1
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Hi @LMC79 

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the error code:  EBS00P0010.

 

1) Take out the cartridges.  -

2) Unplug the power cord from the printer & wall.  

3) Wait for 30 seconds.   

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.  

5) Insert the cartridges back into the printer.

 

You may also refer to this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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