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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Deskjet 2752 - unable to install with USB

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10-27-2020 03:49 PM
Just got this printer today from Wal-Mart.
Was not able to install your driver from your website. (your download file is an "update", so the printer doesn't show up at all in the options)
After hours of searching on internet, decided to try through your HP Smart app.
But first you must put ink in and at least 5 pages ( as later on, as soon as wifi was verified it did print page with instruction to follow)
Required access to Wi-Fi, was able to connect somehow( provide password for the wifi), and there was page printing that said to push this and that together, and then more pages were printed ( throughout this there were green "v" for the steps that were completed on the app on my phone.
As soon as they wanted me to agree for a plan of ink supply( payment info), i skipped the rest of the process , without knowing if it was successful.
Before hand i did downloaded your drive from the web, and now it did show HP printer in the options, and the process was completed( but not what i would expect).
Was able to print pages, but everything through WiFi, it's still not showing as installed program in my "control panel".
Was trying to do the process again with USB and still didn't work.
How do you Install it without using Wi-Fi?
Solved! Go to Solution.
Accepted Solutions
10-27-2020 06:17 PM
This isn't a direct answer, and I apologize for that, but have you tried Easy Start?
https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041
10-27-2020 06:17 PM
This isn't a direct answer, and I apologize for that, but have you tried Easy Start?
https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041
10-30-2020 10:21 AM
Thank you, BryanCustomPure, i did followed your link and downloaded the the drivers from there, and now it shows as installed on my PC. Was able to print with USB cable, while Wi-Fi was off
I wish HP will make it easier for the first time install of the printer, and include papers with the printer to direct to Easy Start, instead of HP Smart App. I would never have found Easy Start on my own and it's not easy to find on the web.
HP needs to review the procces again, and see that the "Update driver" doesn't work for the first time install.