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HP Recommended
HP DeskJet Ink Advantage 2778 All-in-One Printer
Microsoft Windows 10 (64-bit)

After installing the driver,  in the Printing Preferences there is no "apply" button. So while using a software like Tally, every time I have to go to the printer setup to change the printing preference like paper size, black only printing, draft mode etc.  Other wise, tally goes to the default factory setting. There is no such problem with Windows 7 driver in another PC.

1 REPLY 1
HP Recommended

@hari419

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 
 

Let's try these steps to resolve the issue: 

Download and run HP Print and Scan Doctor: Follow the steps from the link: Click here

Root level uninstall and reinstall printer drivers: 

  • Go to Control panel – Programs and feature – Select all the HP DeskJet printer entries and uninstall them.
  • Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. 
  • Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
  • Under print server properties, go to drivers - remove any entry there as well.
  • Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer-related folders & files. 

To reinstall, click here.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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