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Locked

‎08-29-2023 01:50 PM

HP Recommended
Operating System: macOS 11.0 Big Sur

I've been using my HP DeskJet Ink Advantage 3635 All-in-One Printer without any issues for a couple of years.

I updated the HP Smart  for Desktop to 16.1.1 version a couple of days ago, and now my Mac (using OS 11.7.9) says there isn't any printer  connected. Tried to add a new printer in the System Preferences, and it didn't found any, not through the USB cable or a Wi-Fi connection.

VueScan also says "No scanner found".

Removed all printers from the "Printers and Scanners" in System Preferences.

Uninstalled all drivers and HP apps using CleanMyMac.

Reinstalled everything, and still no luck.

Any help would be appreciated.

 

Thanks!

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