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‎05-15-2019 09:33 AM

HP Recommended
Product: HP Deskjet 3752

Hello,

I recently moved to a new location with my HP Deskjet 3752 printer, but can no longer get it to work with the new WiFi. I set it up to the last WiFi several years ago, so I don’t remember everything that I did then, but I do believe I just got the HP print smart app and got it to work from there. I tried this same meathod with this printer but I am having no luck. I tried to set it up as a new printer, but it said to connect to the temp hp WiFi but this WiFi wasn’t showing up in my options on my phone. I tried to set it up as an existing printer, but all of the buttons on the printer just blink and don’t do much else. I do not believe there is a way to connect to the WiFi from the actual printer itself. I’ve also never needed to connect via an Ethernet cable either so I don’t think that’s the case. If anyone can help it would be greatly appreciated. 

1 person had the same question
1 REPLY 1

‎05-15-2019 09:35 AM

HP Recommended

HI,

Follow 'Connect a printer that does not have a touchscreen control panel > Step 2: Connect the printer with the HP Smart app' below, I believe that should help:

https://support.hp.com/us-en/document/c05987925

 

Please let me know if you experience any difficulties,

Shlomi



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