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I originally bought your new all in one printer late last year.  Used it for about 3 months and then it just stopped working at all.  Tech support sent me a repaired one, but it only had a 30-day warranty.  Well, once again it has just stopped working correctly!!  But I no longer have a warranty on the replacement printer.  What is the problem with this printer/scanner that it only works correctly for about 2-3 months?? Are you having difficulty with this printer??  I have used HP products for over 30 years, why all of a sudden are your products not holding up for use more than 2-3 months??  
I like this particular printer because it is small and is very easy to use for printing and scanning.  I have been scanning all of my records to keep on jump drives to save space and paper, plus I am on the ink program and get my ink sent directly to my home. 
 I have looked everywhere to find another printer/scanner that is compact like this one.  I have not even found this one in any store!!  Why is there a problem with this particular product and what are you doing to correct it??
1 REPLY 1
HP Recommended

Hi @Omax3

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.