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Microsoft Windows 11

Hello,

 

I have the HP Deskjet 3760 printer, which has a Wifi connection to my laptop.  My Broadband service provider has just upgraded my router, so I now have a different Wifi network ID and password.  I've tried to get the printer connected to the new network by following the HP setup instructions, but it's not detecting the new network.

 

Can anyone give me some guidance on this? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's OK - I solved it by uninstalling HP Smart and re-installing it, then going through the printer setup process - it was actually quite painless.

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1 REPLY 1
HP Recommended

It's OK - I solved it by uninstalling HP Smart and re-installing it, then going through the printer setup process - it was actually quite painless.

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