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‎10-23-2024 09:46 AM

HP Recommended
Product: deskjet 4133e
Operating System: Microsoft Windows 11

My Deskjet 4133e is connected to my wireless network. I can access its GUI via its IP Address. I can ping it successfully. An error occurs when I install the full feature drivers for it. 

In the HP Smart app the printer is seen and is installed there. I still cannot print.

 

Any suggestions on what I can do so I can print is appreciated.

1 REPLY 1

‎10-24-2024 02:40 AM

HP Recommended

Hi @happydog89 

To diagnose the error that occurs when installing your printer try with HP Print Doctor:

>> https://support.hp.com/us-en/help/printscandoctor

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* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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