• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-23-2024 09:46 AM

HP Recommended
Product: deskjet 4133e
Operating System: Microsoft Windows 11

My Deskjet 4133e is connected to my wireless network. I can access its GUI via its IP Address. I can ping it successfully. An error occurs when I install the full feature drivers for it. 

In the HP Smart app the printer is seen and is installed there. I still cannot print.

 

Any suggestions on what I can do so I can print is appreciated.

1 REPLY 1

‎10-24-2024 02:40 AM

HP Recommended

Hi @happydog89 

To diagnose the error that occurs when installing your printer try with HP Print Doctor:

>> https://support.hp.com/us-en/help/printscandoctor

ferRX_0-1729122255623.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.