HP Deskjet F4440 no longer recognized by Windows 10 pc after upload of latest HP printer drivers

[rmaz]

I just downloaded the most recent print drivers and software for HP F4400 series printers to my HP Deskjet F4440 printer.  Evidently now Windows 10 (version 1809) is no longer recognizing the printer.  When I look under Device Manager > Printer, I see that "This device is operating properly".   When I look under Control Panel   > Devices & Printers I see my printer listed under "Unspecified".  When I attempt to print from MSWord I see a message that "this printer is not connected".  I've downloaded the HP Print and Scan Doctor app and ran through all the diagnostics it suggested ... with no success.  I'm out of ideas.  Can anyone suggest a course of action?

Many thanks,

rmaz

[Mans · Accepted solution]

@rmaz 

Hello,

In order to resolve this incident, please follow the following procedure:

1. Press the Windows flag and the R key simultaneously. The Run window opens.
2. Type %temp%, then OK. the temp folder opens.
3. Locate then double click on the 7zS... folder (if there are several, choose the most recent one).
4. Double click on the util folder, then ccc and run Uninstall_L1.bat. The computer will restart after the uninstallation.
5. Re-access the same location to launch Uninstall_L2.bat, Uninstall_L3.bat and Uninstall_L4.bat.
6. After the last restart of the PC, launch the registry editor:
   
   1. Press the Windows flag and the R key simultaneously. The Run window opens.
   2. Type regedit, then OK. The registry editor opens.
      
   3. Expand HKEY_LOCAL_MACHINE, then SOFTWARE, right-click on Hewlett-Packard and Delete. (If the PC is HP brand, develop Hewlett-Packard and delete Digital Imaging)
7. Delete the HP DeskJet F4400 series folder in the path:
• C:\Program files (x86)\HP
  
• C:\Program files\HP
8. Launch a new the printer installation with the HP DeskJet F4400 series Full Drivers and Software.

I remain at your disposal in case of need.

Best regards,

[rmaz]

Dear Mans -

Pure genius.  The script you sent me worked marvelously!  My printer is now back in working order - my wife is happy - and life is once again good.  Many thanks for your generous help and for sharing your knowledge with the HP printer end-user community.

Best,

rmaz

2/11/2020

[Mans]

@rmaz 

Hello and thanks for your return,

Congratulations!

I welcome you to the English HP community support.

Do not hesitate to contact in case of need.

Cheers,