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My Scanner is not working. I got a Scanner Cancel Error (Scanning canceled by printer) Per online help it says to check System Configuration for HP Digital Imaging Monitor Software. It was not listed. So it said I need to reinstall the software. However, It does not tell me which software needs to be reinstalled or how to do this.

(I looked up how to download HP Digital Imaging Monitor Software and it basically gave me the same info. And, again did not tell me what software needed to be reinstalled.)

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