HP Driver update keeps popping up despite installing it several times!

[Mastercam99]

How can I get rid if this HP update pop up please? I've installed it  numerous times and rebooted but it still keeps hassling me when I turn the laptop on!!

[Raj_05]

Hi @Mastercam99,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Dealing with persistent update pop-ups can be frustrating, but there are a few steps you can take to try to resolve the issue. Here are some suggestions.

• Check Update Settings: Ensure that your printer's update settings are configured correctly. Sometimes, there might be an option to disable automatic updates or notifications within the printer software. Look for these settings in the printer control panel or the accompanying software on your computer.
• Update Software Manually: Instead of relying on automatic updates, try manually updating the printer software. Visit the official HP website, locate the drivers and software section for your specific printer model, download the latest updates, and install them manually. This might help resolve any issues with the automatic update process.
• Reinstall the Printer Software: Uninstall the existing printer software completely from your computer and then reinstall it. Make sure you download the latest version of the software from the official HP website. After reinstalling, check if the update pop-up issue persists.
• Task Manager: Sometimes, certain processes related to the printer software might be running in the background and causing the pop-up. Open the Task Manager on your computer, look for any HP-related processes, and end them. Then, restart your computer and check if the pop-up persists.

Remember to save any important documents or work before making changes to your system, and always follow the official guidelines provided by HP.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[Mastercam99]

Okay thx, I’ll try all those options and see which works. 

[Raj_05]

Hi @Mastercam99,

Thank you for your response, 

Is there anything else that I can help you with today?
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Alden4
HP Support