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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP EASY SCAN INSTALLATION

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10-29-2019 11:37 AM
Hello, HP Community.
Our out of the box iMac can print, via our network, on our, but can't scan.
So I'm attempting to download HP Easy Scan but, even though I get to the point of pressing the install icon & of install window with progress bar appearance, nothing else happens. The progress bar doesn't move after 5,10 & 15 minutes. And when I manually try to quit, I'm told that I can't until the installation is completed.
I have 2012 & 2013 iMacs, both with Catalina, that can scan from this printer but, if I ever did download a driver, Catalina wasn't installed at that time.
Can you help me?
Thanks!
Solved! Go to Solution.
Accepted Solutions
10-29-2019 11:53 AM
Hi,
HP Easy Scan is not currently supported on Catalina.
Please follow HP Easy Start to install the HP Essential Software for your printer, then you may scan using Image Capture:
https://support.hp.com/in-en/document/c06455960
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-29-2019 11:53 AM
Hi,
HP Easy Scan is not currently supported on Catalina.
Please follow HP Easy Start to install the HP Essential Software for your printer, then you may scan using Image Capture:
https://support.hp.com/in-en/document/c06455960
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂